Returns

Returns

I really hope you are happy with your order. If for some reason you wish to return your purchase, please email me at katinaward@me.com for further details. Items must be returned undamaged and in its original packaging within 14 days for a complete refund.

Please note, delivery charges cannot be refunded unless an error has been made on my part or the item is faulty.

Once a refund has been processed you will receive an email to notify you. Refunds will be paid on the same card as the order was processed and funds should reach you within 5 to 10 working days.

Unfortunately I cannot be responsible for items lost in the post when being returned so I recommend that all returns are sent via recorded delivery. 

Order Cancellations

If you made a mistake on your order or wish to cancel, your order may be cancelled at any time prior to the dispatch of your goods. Simply email me at katinaward@me.com to request the cancellation.